Operators around the country have been improving customer service with the Azar CATvMaster™
Integrated Subscriber Management, Billing and Addressable Authorization
Solutions. When using CATvMaster™, operators provide more efficient and
personalized customer service, due to the ease of use and
functionality. CATvMaster™'s user interface is designed around the way
the CSR works, not the way the software works.
On
average, more than half of all inquiries to call centers are related to
billing. To reduce the average cost per subscriber call, it is critical
to find ways to obtain the subscriber information as quickly as
possible and respond to their questions. Azar provides this solution
with CATvMaster™.
With
CATvMaster&trade, cable operators are able to let their business revolve
around the subscriber by providing a billing, ordering, provisioning,
marketing, sales automation and subscriber management system. You get
real-time, detailed information all in one package without losing
reliability, scalability, ease-of-use or the technology needed to
address the demands of today's competitive market.