All
transactions are tied to a general ledger account. A full debit and
credit transaction is created automatically without CSR intervention.
Many different payment collection interfaces are available including:
- ACH Bank Draft
- Lockbox Processing
- Credit Card Processing
- Check by phone - (dependent on the merchant)
- Bar Code scanning of cash receipts
The system may optionally print a receipt for the subscriber.
CATvMaster™ supports
automatic debit and credit write-offs with multiple write-off methods.
When writing off bad debts, you can use a specific GL account or you
can debit the GL account from the particular service billed that is
being written off.
The
system tracks deposits for Service, Converter, Remote and Other
categories. Deposits that are billed to subscribers are automatically
collected when payments are received. Deposits can be refunded directly
to the subscriber or can become part of accounts receivable by applying
the deposit to the subscriber's balance.
Once the credit balance and deposit refunds have been created, the system can print refund checks using your company checks.